FAQ
Questions, answered.
Not here? Ask Zara in the corner, or use the contact page.
Getting started
Do I have to change my phone number?
No. Forward your number to RingPost (just missed calls, or every call) and the dashboard tests it. Or pick a new local number.
AI receptionistHow long does setup take?
You can do it yourself: paste your website, get or forward a number, and try your AI before any customer does. WhatsApp takes a little longer.
Which businesses is it for?
Local businesses that run on calls, messages and bookings. There are 48 business types with their own rules, plus an option for everything else.
IndustriesHow it works
What if it doesn't know the answer?
It says so. It never guesses a price, time or phone number. The chat passes to you and you're alerted.
The guardrailsDoes it work with Instagram and WhatsApp?
Yes. Connect Instagram and Messenger with your Facebook login. WhatsApp needs a WhatsApp Business account, and we help you connect it.
All channelsHow does email work?
Your business gets its own RingPost email address. Customers write to it, or you forward your usual mailbox. Replies go out under your business's name.
EmailWill customers know it's an AI?
Yes. It introduces itself as your virtual assistant and never claims to be a person.
AI disclosureCan I take over a conversation?
Any time. Reply and the AI steps back until you hand it back.
The inboxDoes it post without asking?
Only if you turn on autopilot. Otherwise every post waits for your approval.
Social postingYour data
Who owns my customer data?
You do. It's used only to run the service for you.
Privacy policyCan I delete my data?
Yes. The data deletion page explains how.
Data deletion