Shops
AI receptionist for florists and gift shops
Calls, texts and messages answered from your own services and products, with the rules florists and gift shops need, and bookings made the way your business works.
Customers also find florists and gift shops by searching “flowers”, “gifts”, “bouquets”.
What customers ask
The questions florists and gift shops get all day.
- “Do you have this in stock?”
- “Do you deliver?”
- “Can I return something?”
- “Where are you, and is there parking?”
- “What payment methods do you take?”
How it answers
From your own services
Prices, durations and what's included come from what you've entered or what it read from your website. If something isn't there, it says it will check rather than guess.
With your policies
The Knowledge page suggests the policies florists and gift shops usually need (returns and refunds, delivery and collection, orders and stock) and the AI answers from what you write.
Asking what you'd ask
It finds out what they're looking for, delivery or collection, so you have what you need before you pick up the conversation.
What it won't do
- No price or time that isn't yours.
- No booking it didn't make.
- No made-up numbers, emails or links.
What it hands straight to you
It also hands over requests for a person, complaints, refunds, and any words you add.
How booking works
Products
For florists and gift shops, RingPost answers questions about what you sell, stock, delivery and collection from your own product list.
A conversation
How it goes for florists and gift shops.
CustomerDo you have this in stock?
Answers from the business's own services and returns and refunds policy; if the answer isn't there, it says it will check
RingPostHappy to help with that. So I can get you booked in, could I take what they're looking for and delivery or collection?