Stays and venues
AI receptionist for hotels and guest houses
Calls, texts and messages answered from your own rooms and rates and products, with the rules hotels and guest houses need, and bookings made the way your business works.
Customers also find hotels and guest houses by searching “b&b”, “motel”, “hostel”, “guest house”.
What customers ask
The questions hotels and guest houses get all day.
- “What time is check-in?”
- “What's included in the price?”
- “Is there parking?”
- “Where are you, and is there parking?”
- “What payment methods do you take?”
How it answers
From your own rooms and rates
Prices, durations and what's included come from what you've entered or what it read from your website. If something isn't there, it says it will check rather than guess.
With your policies
The Knowledge page suggests the policies hotels and guest houses usually need (check-in and check-out, deposits, cancellation, damage) and the AI answers from what you write.
Asking what you'd ask
It finds out the dates, how many people, so you have what you need before you pick up the conversation.
What it won't do
- No price or time that isn't yours.
- No booking it didn't make.
- No made-up numbers, emails or links.
What it hands straight to you
It also hands over requests for a person, complaints, refunds, and any words you add.
How booking works
Stays and rentals
For hotels and guest houses, RingPost handles stays and rentals by date and number of people, with your check-in, deposit and damage rules.
A conversation
How it goes for hotels and guest houses.
CustomerWhat time is check-in?
Answers from the business's own rooms and rates and check-in and check-out policy; if the answer isn't there, it says it will check
RingPostHappy to help with that. So I can get you booked in, could I take the dates and how many people?