Health
AI receptionist for medical clinics and doctors
Calls, texts and messages answered from your own services and products, with the rules medical clinics and doctors need, and bookings made the way your business works.
Customers also find medical clinics and doctors by searching “gp”, “doctor”, “clinic”, “urgent care”.
What customers ask
The questions medical clinics and doctors get all day.
- “How far ahead should I book?”
- “Do you take walk-ins?”
- “How long does it take?”
- “Where are you, and is there parking?”
- “What payment methods do you take?”
How it answers
From your own services
Prices, durations and what's included come from what you've entered or what it read from your website. If something isn't there, it says it will check rather than guess.
With your policies
The Knowledge page suggests the policies medical clinics and doctors usually need (cancellation, late arrivals, deposits, no-shows) and the AI answers from what you write.
Asking what you'd ask
It finds out their name, which service they want, so you have what you need before you pick up the conversation.
What it won't do
- Never give medical or clinical advice, and never suggest what a symptom might mean. Offer an appointment instead.
- Direct anything that sounds like a medical emergency to emergency services immediately.
- No price or time that isn't yours.
What it hands straight to you
For medical clinics and doctors, any mention of these goes to you with an alert:
- pain
- bleeding
- emergency
- allergic reaction
- insurance
It also hands over requests for a person, complaints, refunds, and any words you add.
How booking works
Appointments
For medical clinics and doctors, RingPost books appointments from your real availability and the service's own duration.
A conversation
How it goes for medical clinics and doctors.
CustomerHow far ahead should I book?
Answers from the business's own services and cancellation policy; if the answer isn't there, it says it will check
RingPostHappy to help with that. So I can get you booked in, could I take their name and which service they want?
Customerit's urgent: pain
"pain" is always handed to the owner
RingPostThanks for telling me. I've passed this to the team as a priority and they'll be in touch with you shortly.