Food and drink
AI receptionist for cafés and bakeries
Calls, texts and messages answered from your own reservations and menu, with the rules cafés and bakeries need, and bookings made the way your business works.
Customers also find cafés and bakeries by searching “coffee shop”, “bakery”, “patisserie”, “tea”.
What customers ask
The questions cafés and bakeries get all day.
- “Do you cater for dietary requirements?”
- “How far ahead should I book?”
- “How long will you hold my table?”
- “Is there parking, and are you accessible?”
- “Do you have vegetarian options?”
- “Can I book a table for a big group?”
- “Do you deliver?”
- “Do you have this in stock?”
How it answers
From your own reservations
Prices, durations and what's included come from what you've entered or what it read from your website. If something isn't there, it says it will check rather than guess.
With your policies
The Knowledge page suggests the policies cafés and bakeries usually need (holding tables, large groups, allergies, delivery and takeaway, returns and refunds, delivery and collection, orders and stock) and the AI answers from what you write.
Asking what you'd ask
It finds out party size, any allergies, what they're looking for, delivery or collection, so you have what you need before you pick up the conversation.
What it won't do
- Never guarantee that a dish is free of an allergen — always say the kitchen must be asked directly.
- Never confirm a group booking above the size the owner has set without a human.
- No price or time that isn't yours.
What it hands straight to you
For cafés and bakeries, any mention of these goes to you with an alert:
- allergy
- allergic reaction
- food safety
- event hall
- private dining inquiry
- catering request
- hotel room
- book a room
- residency
It also hands over requests for a person, complaints, refunds, and any words you add.
How booking works
Tables and orders, Products
For cafés and bakeries, RingPost takes table reservations by party size and time, and answers questions about your menu and orders, and answers questions about what you sell, stock, delivery and collection from your own product list.
A conversation
How it goes for cafés and bakeries.
And in your social posts
Posts for cafés and bakeries are checked before they go out, and never claim: "award-winning", "best in the city", "michelin star", "guaranteed fresh", "clinically proven".
Customerdo you have anything for vegetarians
RingPostWe do, several things. Would you like me to point out the main ones, or are you asking about a specific dish?