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AI receptionist for electricians
An electrician's phone rings with everything from "can you fit three sockets?" to "there are sparks coming from the fuse box". The first is a quote; the second is an emergency, and they need very different answers.
RingPost books the quotes and visits from your own prices, and when a caller describes sparks, burning or fire, it tells them to get safe first and alerts you.
Customers also find electricians by searching “electrical”, “wiring”.
What customers ask
The questions electricians get all day.
- “Which areas do you cover?”
- “Do you do emergency call-outs?”
- “How much is a call-out?”
- “Where are you, and is there parking?”
- “What payment methods do you take?”
How it answers
"How much to rewire a kitchen?"
It never quotes a fixed price for a job nobody has seen. It gives your call-out fee or a range from your price list and offers a visit to quote properly.
"There's a burning smell from the consumer unit"
It tells the caller to get safe and call the emergency services first, and hands it to you. Burning smells, fire and flooding are always handed over.
"Do you do EV charger installs?"
It answers from the services you've listed, and if something isn't there, says it will check with you rather than guessing.
What it won't do
- Never quote a fixed price for a job nobody has seen. Give the call-out fee or a range and offer a visit.
- If someone describes danger, like a gas smell, sparks or flooding, tell them to get safe and call emergency services first.
- No price or time that isn't yours.
What it hands straight to you
For electricians, any mention of these goes to you with an alert:
- gas leak
- flooding
- fire
- burning smell
- carbon monoxide
- no heat
It also hands over requests for a person, complaints, refunds, and any words you add.
How booking works
Jobs at the customer's place
Jobs at the customer's place: the address, what the job is and how urgent it is, then a booked visit or quote.
A conversation
How it goes for electricians.
Customerhalf my sockets stopped working and there's a burning smell near the fuse box
RingPostPlease don't touch the fuse box. If you can smell burning or see smoke, get everyone out and call the emergency services. I've alerted the team that this is urgent.
"burning smell" is always handed to the owner
RingPostWhen it's safe, what's the address? The team will call you back as soon as they can.